Privacy Policy

Effective Date: September 11, 2025

Paigency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information: personal and non-personal information.

Personal Information

When you interact with our website or services, we may collect the following personal information:

Name
Email address
Phone number
Billing and shipping address
Payment information (through secure third-party payment processors)
Other information you voluntarily provide when contacting us or submitting a request

Non-Personal Information

We may also collect non-personal information that cannot be used to identify you, including:

Browser type
IP address
Device type
Referring website
Pages viewed on our site
Date and time of visit
Interaction with our website

2. How We Use Your Information

We use your information to:

Provide and manage the services you request.
Process payments and issue invoices.
Respond to your inquiries and provide customer support.
Communicate important updates about our services, such as changes to terms or policies.
Improve our website functionality and user experience.
Ensure compliance with legal and regulatory requirements.

3. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers to assist us with business operations, such as payment processing, hosting, and marketing. These providers have access to your information only to perform these tasks and are contractually obligated to protect your data.
Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that allow us to recognize you and remember your preferences.

Types of cookies we use:

Essential Cookies: These cookies are necessary for the website to function properly.
Performance Cookies: These cookies help us understand how users interact with our website, allowing us to improve it.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security due to the inherent risks of internet communications.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Rectification: You can request that we correct any inaccurate or incomplete information.
Erasure: You can request the deletion of your personal information under certain circumstances.
Restriction: You can request that we limit the processing of your personal data.
Objection: You can object to our processing of your personal information, including for marketing purposes.
Data Portability: You can request a copy of your personal information in a machine-readable format.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Children's Privacy

Paigency.com is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Paigency

Email: mick@paigency.com

Phone: 773-576-5400

Address: 695 S Saylor Ave, Elmhurst, IL 60126